TeamSTEPPS

Contact us to learn how we can help you follow up on the TeamSTEPPS training with customized support to accelerate planning and provide an effective pathway for more rapid start-up, continuous improvement and sustainable gains. Our TeamSTEPPS Master Trainers / HRO professionals can help you to prepare and launch a TeamSTEPPS process that is designed for your specific needs.
The Convergent HRS, LLC program includes these important steps:

  • Identifying and targeting the needs – based on existing data or new information from Convergent HRS HRO survey tools
  • Comprehensive up-front planning to cover all the important bases for a successful program
  • Establishing organizational readiness to insure that all of the key constituents are on board with the program
  • Instructor and web based training for basic introductory materials or more advanced and process related training to support the focused implementation plans
  • Identification of specific opportunities for improvement
  • Implementation activities that drive continuous improvement in the targeted processes
  • Training in the development and use of supporting tools to focus and facilitate the implementation/improvement process
  • Development and support of metrics and controls to effectively assess progress and sustain the gains.