Capabilities

  • Team/Crew Resource Management training – ½ to 1 day multi-disciplinary, interactive training based on aviation safety best practices

  • ED Redesign – Based on IHI Flow principles.  Streamlining of processes to reduce wait time, enhance interface with ancillary services, transfer care and efficiently discharge
  • Handoff Checklist Design – Standardize patient handoff from Transport to ED, ED to ICU or Floor, Shift Change
  • Communications – 4 hour course designed to improve communication between providers, to patients and to families.
  • Adverse Drug Event Avoidance – Implementation of proven best practices designed to reduce or eliminate early, late, or wrong medications
  • Blood Stream Infection Reduction – Process based improvements to improve hand washing hygiene, sterile field barriers, and bundle adoption
  • Surgical Services Redesign – Standardization of process and procedure to ensure on time starts, improved Time Outs, and proper equipment/instrument preparation
  • OB/GYN Drug Safety training – Development of checklists for administration of Pitocin, Magnesium  Sulfate, Cytotec
  • Grand Rounds presentations – Highly motivational quality/safety presentations; based on High Reliability Organization best practices; useful for launching and energizing quality initiatives
  • Role of Leadership in Implementing Change – Specific focus on introducing, monitoring and sustaining gains from interdepartmental or external collaboratives
  • Patient Monitoring Assessment – Evaluation and implementation of evidence-based monitoring practices designed to reduce risk of sentinel events
  • Timeout/Debrief – Designed to improve the quality and effectiveness of The Joint Commission-mandated Time Outs, with emphasis on how to capture lessons-learned from previous procedure or procedures